Resources
Short, specific articles on how patients find and book practices online. Written to be read between calls.
New patients
Before a new patient calls, they answer a short list of questions on your website. Here is that list, in the order they tend to ask it, and how to check your own site in ten minutes.
Read the article5 min read
Booking
They look alike on the page, but a patient experiences them very differently. What each one does, what patients expect when they tap Book, and when a request form is still the right choice.
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New patients
One page that answers what a new patient wants to know before their first visit. What goes on it, what to leave off, and a checklist to build it from.
Read the article5 min read
Your free Patient Experience Audit
An audit that follows a new patient from the search result to your booking page and shows where they give up, plus a redesign concept of your homepage that shows the fix. Delivered within 48 hours. No pitch.
Free · Audit + homepage concept in 48 hours · No pitch